Privacy Policy

At Seemier, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, create an account, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we may use it, how we may share it, how we protect it, and the choices that may be available to you.

Our website offers women's fashion products, including women's down jackets, women's jackets and outerwear, women's tops, fashion accessories, and related products.

By using our website, you acknowledge that you have read and understood this Privacy Policy.


1. About This Privacy Policy

This Privacy Policy applies to information collected through the Seemier website and related online services.

For purposes of this Privacy Policy, "Seemier," "we," "us," and "our" refer to the operator of the Seemier online store.

This policy applies to information collected when you:

  • Visit our website
  • Browse our products
  • Add products to your shopping cart
  • Create an account
  • Place an order
  • Subscribe to communications
  • Contact customer service
  • Submit a review or other content
  • Participate in promotions
  • Interact with our website or online services

2. Information We Collect

We may collect different types of information depending on how you interact with Seemier.

The information we collect may include information that you provide directly to us, information collected automatically, and information received from third-party services.


3. Information You Provide Directly

When you shop with us or communicate with us, you may provide information such as:

Contact Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Apartment or unit information

Order Information

When you place an order, we may collect information relating to:

  • Products purchased
  • Product quantities
  • Order number
  • Order total
  • Shipping information
  • Billing information
  • Delivery information
  • Return or refund information

Customer Service Information

When you contact us, we may receive information contained in your communication, including:

  • Questions
  • Comments
  • Feedback
  • Product inquiries
  • Order-related information
  • Return or refund requests
  • Other information you voluntarily provide

4. Payment Information

When you make a purchase, payment information may be processed by Shopify and/or third-party payment providers.

Depending on the payment method used, payment providers may process information such as:

  • Payment card information
  • Billing information
  • Transaction information
  • Payment authorization information

We generally do not need to store your complete payment card information ourselves.

Payment information may be processed directly by the payment provider according to its own privacy policy and security practices.

For your protection, please do not send your full credit card number, security code, password, or other sensitive financial information to us through email or social media.


5. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • General location information
  • Referring website
  • Pages viewed
  • Products viewed
  • Links clicked
  • Time spent on pages
  • Website interactions
  • Date and time of access
  • Other technical information

This information may help us understand how visitors use our website and improve the shopping experience.


6. Cookies & Similar Technologies

Seemier and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Keep products in your shopping cart
  • Remember preferences
  • Maintain website functionality
  • Understand website traffic
  • Improve website performance
  • Analyze customer behavior
  • Personalize certain website experiences
  • Measure advertising performance
  • Help prevent fraudulent activity

Some cookies may be essential for the operation of our website, while others may be used for analytics or marketing purposes.

Your browser may allow you to manage or block certain cookies. However, disabling some cookies may affect website functionality.


7. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including:

Processing Orders

We may use your information to:

  • Process purchases
  • Confirm orders
  • Process payments
  • Arrange shipping
  • Provide tracking information
  • Process returns and refunds
  • Provide customer support

Providing Customer Service

We may use your information to respond to:

  • Product questions
  • Order inquiries
  • Shipping questions
  • Return requests
  • Refund requests
  • Other customer service communications

Improving Our Website

Information may be used to understand how customers interact with our website and to improve:

  • Website functionality
  • Product selection
  • Navigation
  • Shopping experience
  • Website performance
  • Customer service

Marketing & Communications

Where permitted by applicable law, we may use contact information to send communications about:

  • New products
  • Promotions
  • Special offers
  • Seasonal collections
  • Product updates
  • Seemier news

You may have the option to unsubscribe from marketing emails at any time.


8. Order-Related Communications

Even if you do not subscribe to promotional communications, we may send transactional messages related to your purchase.

These may include:

  • Order confirmation
  • Payment confirmation
  • Shipping confirmation
  • Delivery updates
  • Return information
  • Refund notifications
  • Customer service communications

These communications are necessary to provide services related to your order and may not be treated as promotional communications.


9. How We Share Information

We may share personal information with selected third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Shopify
  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Analytics providers
  • Customer service providers
  • Email service providers
  • Marketing service providers
  • Fraud prevention providers
  • Technology and security providers

We generally share only information reasonably necessary for the relevant service or business purpose.


10. Shopify

Our online store is powered by Shopify, which provides ecommerce infrastructure and related services.

Shopify may process certain information in connection with your visit, account, purchase, payment, and use of our online store.

Shopify's handling of information is subject to Shopify's own privacy practices and policies.


11. Payment Providers

Depending on the payment option you choose, your payment may be processed by a third-party payment provider.

Payment providers may collect and process information necessary to:

  • Authorize payments
  • Complete transactions
  • Prevent fraud
  • Verify identity
  • Process refunds
  • Manage payment disputes

Third-party payment providers may have their own privacy policies that apply to information they process.


12. Shipping Providers

To fulfill and deliver your order, we may provide necessary information to shipping or logistics providers.

This may include:

  • Recipient name
  • Shipping address
  • Phone number
  • Order information
  • Tracking information

This information is used to facilitate delivery and related shipping services.


13. Analytics

We may use analytics technologies to understand how visitors use our website.

Analytics information may help us understand:

  • Which pages are most frequently visited
  • Which products receive interest
  • How visitors navigate our website
  • How customers interact with our checkout
  • Website performance
  • General traffic trends

Analytics information may be collected using cookies or similar technologies.


14. Advertising & Marketing Technologies

Where applicable, we may work with advertising and marketing service providers to help us promote our products.

These technologies may help us:

  • Measure advertising effectiveness
  • Understand website visits resulting from advertisements
  • Show relevant advertisements
  • Understand customer interests
  • Improve marketing campaigns

Depending on applicable law and your location, you may have choices regarding certain targeted advertising or marketing technologies.


15. Reviews, Comments & User Content

If you voluntarily submit a product review, comment, photograph, testimonial, or other content, certain information may be displayed publicly depending on the feature you use.

Please consider carefully what information you include in publicly visible content.

Do not submit sensitive personal information that you do not want to make publicly available.


16. Communications Preferences

If you subscribe to marketing communications from Seemier, you may receive emails about products, promotions, collections, or other updates.

You can generally unsubscribe from promotional emails by using the unsubscribe link included in the message.

Please note that unsubscribing from marketing communications does not necessarily stop transactional or service-related communications concerning an existing order.


17. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted through the internet.

Customers should also take reasonable steps to protect their own information, including using secure passwords and avoiding sharing account credentials.


18. Data Retention

We may retain personal information for as long as reasonably necessary for purposes such as:

  • Completing transactions
  • Providing customer service
  • Maintaining business records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal obligations
  • Enforcing agreements
  • Maintaining appropriate financial and tax records

The length of time information is retained may depend on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.


19. Your Privacy Choices

Depending on where you live, you may have certain rights or choices concerning your personal information.

These may include the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Manage certain cookie preferences
  • Request information about how personal information is used or shared

The availability and scope of these rights may depend on applicable law.

To make a privacy-related request, please contact us using the information provided below.


20. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable law, California residents may have rights relating to:

  • Accessing personal information
  • Correcting inaccurate personal information
  • Deleting certain personal information
  • Opting out of certain forms of sharing or targeted advertising
  • Receiving information about privacy practices
  • Exercising applicable privacy rights without unlawful discrimination

The scope of these rights may depend on the circumstances and applicable legal requirements.

To submit a privacy request, please contact us at:

Email: service@seemier.com

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.


21. Do Not Sell or Share Requests

Depending on applicable law, you may have the right to opt out of certain activities that are legally defined as the "sale" or "sharing" of personal information.

Where applicable, you may submit a request by contacting us at:

service@seemier.com

We will review and process requests according to applicable legal requirements.


22. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age required by applicable law to provide consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.


23. Third-Party Websites

Our website may contain links to third-party websites, applications, social media platforms, or services.

These third-party websites operate independently from Seemier.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.


24. Social Media

If you interact with Seemier through social media platforms, information you provide through those platforms may be collected and processed according to the applicable platform's privacy policy.

Your interactions with social media services are also subject to the privacy settings and terms you have selected on those services.


25. International Visitors

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy laws may differ between countries and regions.

By using our website, you acknowledge that information may be processed in accordance with applicable laws and the practices described in this Privacy Policy.

Where required by law, we will take appropriate measures regarding applicable international data transfers.


26. Fraud Prevention & Security

We may use personal information and transaction information to detect, investigate, and prevent:

  • Fraudulent transactions
  • Unauthorized purchases
  • Abuse of promotional offers
  • Account misuse
  • Suspicious activity
  • Security incidents

This may involve sharing necessary information with payment providers, fraud-prevention services, or other appropriate service providers.


27. Business Transfers

If Seemier or substantially all of its assets are acquired, transferred, reorganized, merged, or sold, personal information may be transferred as part of that transaction, subject to applicable law.

Any successor organization may be required to honor applicable privacy obligations.


28. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

  • Changes in our business practices
  • Changes to our website
  • Changes in technology
  • Changes in third-party services
  • Changes in applicable privacy laws
  • Other operational or legal requirements

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.


29. How to Submit a Privacy Request

If you would like to ask a question about this Privacy Policy or exercise a privacy right available to you, please contact us.

Please include enough information for us to understand your request.

For requests concerning an order, it may be helpful to include:

  • Your name
  • Email address
  • Order number, if applicable
  • Description of your request

For security reasons, please do not include your full credit card number, password, or other unnecessary sensitive information in your request.

We may need to verify your identity before completing certain privacy requests.


30. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Seemier handles personal information, please contact us.

Seemier

Email: service@seemier.com

Phone: 703-286-7610

You may contact us regarding:

  • Privacy questions
  • Personal information requests
  • Data access requests
  • Data correction requests
  • Data deletion requests
  • Marketing preferences
  • Cookie questions
  • General privacy concerns

We appreciate your trust and are committed to handling your information responsibly.


Your Privacy Matters

At Seemier, we believe that a great shopping experience should also respect your privacy.

Whether you're browsing our women's down jackets, exploring our latest outerwear, looking for a new top, or choosing the perfect fashion accessory, we aim to provide a convenient shopping experience while taking reasonable steps to protect the information you share with us.

Thank you for choosing Seemier.