Contact Us

Whether you have a question about our women's fashion collections, need help with an order, want more information about sizing, or simply have feedback you'd like to share, we're always happy to hear from you.

Our goal is to make your shopping experience as easy, enjoyable, and comfortable as possible.

From women's down jackets and stylish outerwear to fashionable tops and accessories, we're here to help you find the pieces that fit your style and everyday needs.


Get in Touch

Have a question? Feel free to contact our customer service team.

Customer Service

Company: Solvatrix Trading LLC
Email: service@seemier.com
Phone: 703-286-7610
Address: 9151 HAZEN DR, BEVERLY HILLS, CA 90210, US

For order-related questions, please include your order number whenever possible. This helps us locate your order and provide assistance more efficiently.


How Can We Help?

Product Questions

Not sure which style is right for you?

If you have questions about our women's down jackets, jackets and coats, tops, or fashion accessories, feel free to contact us.

We can help you with general product information, available options, product details, and other questions you may have before placing your order.

We want you to feel confident about your purchase before you check out.


Size & Fit Questions

Choosing the right size online can sometimes be challenging.

If you have questions about sizing, fit, or how a particular item may be worn, please contact us before placing your order.

We recommend reviewing the size information provided on the individual product page and comparing it with your own measurements whenever possible.

If you need additional assistance, our team will be happy to help based on the information available for the product.


Order Assistance

Need help with an existing order?

Whether you have questions about your order confirmation, product selection, shipping information, or order status, we're here to assist.

When contacting us, please provide your:

  • Order number
  • Full name
  • Email address used for the order
  • Product name
  • Details of your question or concern

Providing complete information allows us to review your request more efficiently.


Shipping & Delivery

Have a question about your shipment?

We can help with general questions regarding order processing, shipping, tracking information, and delivery.

If you have already received a tracking number, please include it in your message when contacting us.

Please keep in mind that delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, and other circumstances outside our control.


Returns & Exchanges

If you need assistance with a return or exchange, please contact us before sending an item back.

Depending on the circumstances, we may need information such as:

  • Order number
  • Product name
  • Reason for the return
  • Description of the issue
  • Photos, when relevant

Our team will review your request and provide the appropriate instructions based on our applicable return and refund policy.


Damaged or Incorrect Items

We understand how disappointing it can be to receive an item that is damaged or different from what you ordered.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

To help us review the issue, please provide your order number and clear photos of the product and packaging when appropriate.

We will review the information and work with you toward an appropriate solution.


Questions About Our Collections

Women's Down Jackets

Looking for a warm and stylish winter layer?

Our women's down jacket collection is designed for customers looking for a combination of warmth, comfort, and fashionable everyday style.

If you have questions about a particular down jacket, feel free to reach out to us.

Women's Jackets & Outerwear

A great jacket can complete an entire outfit.

If you have questions about our women's jackets, coats, or outerwear, our team can help you find more information about the styles available on our website.

Women's Tops

From casual everyday styles to more polished looks, our women's tops are designed to offer versatile options for different wardrobes and occasions.

If you need help understanding product details or choosing between styles, don't hesitate to contact us.

Fashion Accessories

Accessories can be the finishing touch that brings an entire outfit together.

If you have questions about any of our fashion accessories, product details, or styling options, we'd be happy to hear from you.


Feedback & Suggestions

Your feedback matters to us.

Whether you have a suggestion about our website, a product you'd like to see, or an idea for improving your shopping experience, we welcome your thoughts.

Customer feedback helps us understand what shoppers are looking for and gives us opportunities to improve our products and services.

You can contact us anytime with your comments, suggestions, or ideas.


Before You Contact Us

To help us respond to your request as efficiently as possible, please include relevant information in your message.

For an existing order, we recommend including:

  • Order Number
  • Name
  • Email Address
  • Product Name
  • Description of Your Question
  • Photos or Other Relevant Information, if applicable

Please do not send sensitive financial information, such as your full credit card number or security code, by email.


We Value Your Experience

At Seemier, we believe that customer service is an important part of the shopping experience.

Fashion should be enjoyable—from discovering a new style to receiving your order and adding it to your wardrobe.

We strive to provide clear communication, helpful assistance, and a smooth experience throughout your shopping journey.

Whether you're looking for a cozy down jacket, a stylish coat, an everyday top, or an accessory to complete your look, we're here to support you.


Stay Connected With Seemier

Have a question, suggestion, or simply want to learn more about our collection?

We'd love to hear from you.

Contact Information

Company: Solvatrix Trading LLC
Email: service@seemier.com
Phone: 703-286-7610
Address: 9151 HAZEN DR, BEVERLY HILLS, CA 90210, US

Customer Support: Available for product, order, shipping, return, and general inquiries.

Please include your order number whenever contacting us about an existing purchase.


Thank You for Choosing Seemier

Thank you for visiting Seemier and being part of our growing fashion community.

We appreciate your interest in our women's fashion collection and look forward to helping you discover styles that make you feel confident, comfortable, and uniquely yourself.